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my order

  • April 7, 2024
  • 1 reply
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Annmarie Coultous
Community Member

I signed up to get a contract phone 5 days ago. I have had email saying the phone was out of stock and I havet heard anything from anyone about it. I have tried logging in but it asks for my id mobile number I dont have one. 

Best answer by Tyler

Hey there Annmarie, welcome to Community!

 

For order progress updates, we would usually email you once we get one, which most likely means that the phone hadn’t came back into stock yet. If you haven’t heard anything yet (I’m aware your post was a few days ago), then I’d recommend calling our sales team on 02071391397 for further order updates.

 

Thank you,

Tyler

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Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 2941 replies
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  • April 11, 2024

Hey there Annmarie, welcome to Community!

 

For order progress updates, we would usually email you once we get one, which most likely means that the phone hadn’t came back into stock yet. If you haven’t heard anything yet (I’m aware your post was a few days ago), then I’d recommend calling our sales team on 02071391397 for further order updates.

 

Thank you,

Tyler