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Community Member
August 2, 2026

my phone delivery

  • August 2, 2026
  • 2 replies
  • 23 views

Hi I bought a contract iPhone 17 from you yesterday and I choose delivery for Wednesday 6th august, I have received a email saying it won’t be delivered till 20 th august I’m very disappointed and also my sim from my other phone is to change over that day which means I will not have a phone for weeks please help !! 

2 replies

Hosai W
iD Mobile Employee
iD Mobile Employee
August 2, 2026

Hi ​@CAL19
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

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New Contributor
August 10, 2026

I was suppose to get a message from dpd about my contract being delivered and I haven’t received one