I tried to change the delivery options to a safe place or a neighbour, but DPD told me they couldn't do this because the parcel was sent with restrictions set by the sender. They advised me to contact iD Mobile. However, when I contacted iD Mobile, I was told to speak to DPD instead.

In the meantime, DPD made three delivery attempts. According to the tracking information, the parcel has now been marked as delivered or returned (I'm not sure which) to Currys in Nottingham, even though I live in London.

The tracking has shown "Delivered" for the last two days, but I haven't received any further updates or my phone.

Could you please investigate what has happened to my order and let me know how this can be resolved as soon as possible?

Kind regards,