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Community Member
September 9, 2026

my sim has not been delivered and ive been cut off

My SIM card has not turned up and I’m not cut off

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 10, 2026

    Hi ​@TzFlamingo,

     

    I'm sorry to hear that your SIM card hasn't arrived and that your service has been disconnected.

     

    As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.  


    Once connected, simply explain your request and an advisor will assist you further.

     

    Thank you for your understanding.
     
    Regards,
     
    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.