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Community Member
July 14, 2026
Question

need to speak to an advisor

  • July 14, 2026
  • 4 replies
  • 30 views

I returned the device I ordered special delivery 3/7/26 I have had no confirmation of it being delivered and I have to pay the direct debit 

4 replies

Hosai W
iD Mobile Employee
iD Mobile Employee
July 15, 2026

Hi ​@Tjay,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,

Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
New Contributor
July 23, 2026

I want to speak to an ad

New Contributor
July 23, 2026

I want to speak to an ad

Hosai W
iD Mobile Employee
iD Mobile Employee
July 23, 2026

Hi ​@Imct,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.