Skip to main content
Question

need to speak to an advisor

  • July 14, 2026
  • 4 replies
  • 18 views

  • Community Member

I returned the device I ordered special delivery 3/7/26 I have had no confirmation of it being delivered and I have to pay the direct debit 

4 replies

Hosai W
iD Mobile Employee
Forum|alt.badge.img+6
  • iD Mobile Employee
  • July 15, 2026

Hi ​@Tjay,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,

Hosai


  • New Contributor
  • July 23, 2026

I want to speak to an ad


  • New Contributor
  • July 23, 2026

I want to speak to an ad


Hosai W
iD Mobile Employee
Forum|alt.badge.img+6
  • iD Mobile Employee
  • July 23, 2026

Hi ​@Imct,

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai