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Community Member
Alya
Community Member
September 22, 2026

order and keeping id numbrr

  • September 22, 2026
  • 1 reply
  • 12 views

I have order i phone 18 pro max with id plan and now they emailed me that i got the delivery after 8 October im travelling on 11 October i just want a confirmation that i could get it before otherwise i dont need it 

im already a id user i got a new plan with id i want to keep my old number with new plan what will be procedure

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    September 22, 2026

    Hi ​@Alya 

     

    Thank you for getting in touch with us.

     

    We're sorry to hear about your concerns regarding the delivery of your new order.

    To allow us to look into this for you and discuss your order details securely, please send us a private message via our socials (Facebook or Instagram).

     

    Thank you,

     

    Zandile M 

    The iD Mobile Team 

     

    Thank you,

     

    Zandile M

    The iD Mobile Team

     

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