Ordered 2 times

I didn’t get an email confirmation from my order and so I was told by the id staff via chat bot that they didn’t receive it so I ordered another one.

I now see that this is a common issue, I have the order number for my second order, can I cancel this please

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iD Mobile Employee

Hi @Prithvi

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Tom

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