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Community Member
Jbb19633
Community Member
May 24, 2026
Question

ordered 22nd may. got email sayingborders dwlaid 24 hours but still not received my phone

What and werenus my order 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    May 25, 2026

    Hi ​@Jbb19633,

     

    We are so sorry to hear of the issues regarding your order, however as per the website and iD Community, it does state that orders will be delayed one working day. 

     

     

    As soon as there is an update on your order, you will receive confirmation and delivery information. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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