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Question

phone delivery

  • September 23, 2025
  • 1 reply
  • 30 views
L
Community Member

My phone delivery failed by dpd even though I was home all day.

Now says its being sent back to currys.

Is there a way I can collect from my local currys instead of DPD as I don't trust them and I need it before going on holiday.

 

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 25, 2025

    Hi there ​@Lostcount, sorry to hear that. I’d recommend contacting DPD, or contact us via our live-chat and ask to speak to an agent:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

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