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Question

phone delivery

  • September 23, 2025
  • 1 reply
  • 24 views

My phone delivery failed by dpd even though I was home all day.

Now says its being sent back to currys.

Is there a way I can collect from my local currys instead of DPD as I don't trust them and I need it before going on holiday.

 

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 25, 2025

Hi there ​@Lostcount, sorry to hear that. I’d recommend contacting DPD, or contact us via our live-chat and ask to speak to an agent:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler