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Question

Phone Delivery Update

  • August 14, 2026
  • 1 reply
  • 10 views
F
Community Member
  • Fozi
  • Community Member

Hi

I placed and order a couple of days ago which has been confirmed and my new plan activated.  However I do not have any updates on when the new Handset will be arriving.

 

The order number is 148295686

Can someone please let me know asap

    1 reply

    K
    iD Mobile Employee
    Forum|alt.badge.img+4
    • Kwanele Z
    • iD Mobile Employee
    • August 14, 2026

    Hi ​@Fozi,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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