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Community Member
April 1, 2026
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Return address confirmation – BL2 5PH

  • April 1, 2026
  • 2 replies
  • 92 views

I am about to send a phone and SIM card as a return.

 

Before posting, I want to confirm that this is your correct returns address:

 

Postcode: BL2 5PH

 

Please confirm that this postcode belongs to your official returns/warehouse facility and that my parcel will be received correctly.

 

If this is not the correct address, please advise immediately on the proper return procedure.

    Best answer by Gemma M

    Hi ​@Ridvanvani,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    2 replies

    Matthew T
    iD Mobile Employee
    iD Mobile Employee
    April 2, 2026

    @Ridvanvani -

    No. This is not our official address. Please can you advise who shared this with you (and the full address provided)?

    You’ll need to contact our Live Chat team who will provide the correct address. You can find more information here:

    https://www.idmobile.co.uk/help-and-advice/returns-cancellations

    Thanks.

    iD Community Manager
    Gemma M
    iD Mobile Employee
    Gemma MAnswer
    iD Mobile Employee
    April 2, 2026

    Hi ​@Ridvanvani,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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