I am about to send a phone and SIM card as a return.
Before posting, I want to confirm that this is your correct returns address:
Postcode: BL2 5PH
Please confirm that this postcode belongs to your official returns/warehouse facility and that my parcel will be received correctly.
If this is not the correct address, please advise immediately on the proper return procedure.
Best answer by Gemma M
Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Regards,
Gemma M
The iD Mobile Social Media Team
+24
No. This is not our official address. Please can you advise who shared this with you (and the full address provided)?
You’ll need to contact our Live Chat team who will provide the correct address. You can find more information here:
https://www.idmobile.co.uk/help-and-advice/returns-cancellations
Thanks.
+8Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Regards,
Gemma M
The iD Mobile Social Media Team
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
Simply tell us: "Which colour would you choose? Silver, Blush, Citrus, or Indigo?"
Enter Now