Community Member

samsung s26

I ordered a s26 a few days ago and it said i would get a free tablet with it. I have recieved the phone but not recieved the tablet

iD Mobile Employee

Hi @Kirstyjohn26,

Thanks for getting in touch.

The free tablet would usually need to be claimed separately rather than being sent automatically with your phone.

Please go to the official claim page here and follow the instructions to submit your request: https://www.idmobile.co.uk/claim-your-offer

You’ll normally need details such as:

Once submitted, the promotions team will review your claim and process the offer if you’re eligible.

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

1 reply