Samsung s26 ultra

1 reply
31 views

Hi I have ordered a purple Samsung S26 ultra but will not be delivered until 15 May but I go on holiday that day. If the purple phone is not available sooner could I change the colour..thanks

Gemma MAnswer

iD Mobile Employee

Hi Paula,

Thank you for getting in touch, and I am so sorry to hear about the issue regarding your delivery.

As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

Once connected, simply explain your request and an advisor will assist you further.

Thank you for your understanding.

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.