Community Member

wanting to returning my upgrade

i want to cancel my upgrade and send it back but id like keep my number i need a code to return the moblie

iD Mobile Employee

Hi @hannahmnew22,

Thanks for getting in touch.

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Thanks.

Gemma M

The iD Mobile Social Media Team

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