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Community Member
Rugbyboy79
Community Member
July 2, 2026
Question

wheres my phone?

  • July 2, 2026
  • 1 reply
  • 16 views

My phone was meant to be delivered several weeks ago, spoke to DPD and they said it's been returned back to the sender. Went to the store, they can't help, and I'm literally going around in circles. I'm being charged for my upgrade, yet have no phone? 

1 reply

Hosai W
iD Mobile Employee
Hosai W
iD Mobile Employee
July 3, 2026

Hi ​@Rugbyboy79 

 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks

Hosai

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