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Pixel 6 Pro not working with ID mobile?

Forum|Forum|4 years ago
October 26, 2021
38 replies
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Pixel 6 Pro arrived today from Google, put my ID Mobile SIM in it....no signal. Put the SIM back in my Pixel 5a, all working.

Tried the wife's SIM card, she's also on IDMobile, not working.

Tried an EE SIM and a Vodafone SIM in the Pixel 6, all working fine.

IDMobile trying to fob me off on that the handset has an issue, that it's network locked. Google saying it's a network issue as it works with the other Sims.

Google do not sell network locked phones.

Anyone else get this? Or on Three/Smarty? (IDMobile use threes network)

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Best answer by rorymitchellster

Hey. Security update on pixel 6 this morning. SIM card works now. Not sure if related or ID did a fix. All good now though - 5g as well. Pixel 6

M

Mattb55555

Community Member

Facing exactly the same issue on my new Pixel 6! Tried two different iD Mobile SIMs (including a newly activated one) and they work on my old Pixel 3 XL, not on the 6.

R

rorymitchellster

Community Member

Me too. Pixel 6. Temporarily unavailable message. Can only use wi-fi calling.

Partners EE SIM works fine

BrentstarburstAuthor

Community Member

Okay so this isn't just my handset!! Thank God it's not just me.

Theres clearly an issue but I don't know if it's with ID or Three in general. I'll try a Smarty SIM tomorrow!

Facing exactly the same issue on my new Pixel 6! Tried two different iD Mobile SIMs (including a newly activated one) and they work on my old Pixel 3 XL, not on the 6.

BrentstarburstAuthor

Community Member

Me too. Pixel 6. Temporarily unavailable message. Can only use wi-fi calling.

Partners EE SIM works fine

Wifi calling is working. Voda and EE working. ID by itself NOT working

M

Mattb55555

Community Member

Seems Pixel 6 isn’t yet on the list of supported devices from iD mobile? I imagine it’ll be sorted in the next few days but I don’t know why they’re waiting until 2 days before the official release date (when people always get devices early) to change this!

M

Mattb55555

Community Member

Forgot to link said list above: https://www.idmobile.co.uk/help-and-advice/approved-handsets

BrentstarburstAuthor

Community Member

Seems Pixel 6 isn’t yet on the list of supported devices from iD mobile? I imagine it’ll be sorted in the next few days but I don’t know why they’re waiting until 2 days before the official release date (when people always get devices early) to change this!

They're selling the damn thing! I bought a Pixel 5a, betting they don't support that but it works!

Mark Tolson

Community Member

Having the same issue with my Pixel 6, went to currys and got replacement sim and still not working. Partners o2 sim works fine.

BrentstarburstAuthor

Community Member

Having the same issue with my Pixel 6, went to currys and got replacement sim and still not working. Partners o2 sim works fine.

Someone on Reddit reported not working with Giff Gaff, someone else Saif O2 worked, so I wonder if it's MVNOs not working..

WelshPaul

Platinum  Contributor

How very odd! Has anyone got another MVNO SIM that they could try? E.g. GIFF GAFF, Voxi, Smarty etc...

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.