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Beware of scams!

  • May 6, 2025
  • 1 reply
  • 54 views

Isaac Figliuoli
Community Member

A few days ago I posted a message on this forum about my sim not having been delivered. Soon after, I got an email from someone called Irene Morgan, who claimed to be from ID customer service. She asked for a number where she could call me, which I promptly gave her. I was then on the phone with someone who claimed to be called Jason. He asked for my details, including my credit card, which was supposedly needed for a deposit. Well, today I got multiple payments taken from Pakistan. 
Just to say: beware of scammers. If you get an email from someone claiming to be from ID customer service, it’s probably not them. I have seen other people on this forum mention Irene Morgan, so it is not an isolated accident.

1 reply

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • 1861 replies
  • May 7, 2025

Morning ​@Isaac Figliuoli,

Thank you for bringing this to my attention. I’ve looked on the backend and cannot find a user called “Irene Morgan”. Please can you share:

  1. A screenshot of the email you were sent?
  2. If you have received any Private Messages here on Community asking for your email address.

Thanks.