Hello
Yesterday I received a call from someone claiming to be from I'd mobile fraud dept. They said someone had logged into my account and tried to buy an iPhone. They had my full name and postcode and called from a withheld number. They said I had to give them a verification code to have the iPhone order cancelled.
I didn't proceed further with the call and am wondering whether this was a legitimate call or not?
Thanks
Best answer by WelshPaul
It was a scammer trying to scam you. You can initiate a live chat session with a live chat agent whom will be able to confirm this using the link below:
https://idmobile.co.uk/live-chat
+26It was a scammer trying to scam you. You can initiate a live chat session with a live chat agent whom will be able to confirm this using the link below:
https://idmobile.co.uk/live-chat
+19Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Hi
I didn't give them the code as it said it would never be asked for in a call or chat.
Thanks
+19Ah OK that's a relief to hear
I suspect it was a scam call, please be careful to not give codes over the phone, especially if you were not expecting any call.
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