Hi ​@Lj2311, 

 

We’re sorry for any concern caused by the call received.

Please note that 0800 049 0250 is the iD Mobile Sales Team number. However, we would not normally contact you directly unless you have previously requested a callback from the team or recently engaged regarding sales or upgrade enquiries.

If you are ever unsure about a call, we would always recommend avoiding sharing personal or account information until you are comfortable that the call is genuine.

Owethu