Community Member

cannot get e sim

Forum|Forum|2 months ago
July 5, 2026
2 replies
5 views

Hi,

I requested for a replacement e sim but I get an error message each time.

thanks,

Nazik

[IMAGE REMOVED]

Geluk

Silver Contributor

You can’t do it this forum; use CHAT PAGE, type speak to a person😃

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Gemma M

iD Mobile Employee

Hi @NElfaki,

I am so sorry to hear of the issues that you are facing with your eSIM. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

Once connected, simply explain your request and an advisor will assist you further.

Thank you for your understanding.

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.