complaint

Forum|Forum|8 months ago
January 1, 2026
6 replies
59 views

Hello i need assiatance regarding my complaint. It has not been dealt with.

This is an urgent matter!

I need someone to get back to me ASAP!

Geluk

Silver Contributor

Contact id via id CHAT page.

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

J

Jk070Author

New Contributor

I did! Keep being told to wait

WelshPaul

Platinum  Contributor

So wait! Posting the same thing here won’t get you help any quicker.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

J

Jk070Author

New Contributor

@WelshPaul I had someone from this page mannage to break into my email without me providing any details, and get into my iD mobile app. So please forgive me if i seem impatient.

WelshPaul

Platinum  Contributor

It’s unfortunate if someone contacted you from this community pretending to be from iD Mobile, and you engaged with them, but creating multiple topics here about it will just complicate things and lead to more stress and longer wait times.

If you raised an official complaint then support likely won’t engage in offering you support as a dedicated team will be dealing with your complaint. My advice would be to DM iD Mobile via one of their social channels and hopefully they can offer you some assistance.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.