Community Member

CRS keep sending me text messages chading me for debt that i dont owe

Forum|Forum|7 months ago
February 2, 2026
4 replies
233 views

I keep getting text messages from a company called CRS saying I have a debt owed via ID mobile in regards to a Samsung J6 Plus Grey. I have never had this type of phone. Can someone please contact me regarding this

WelshPaul

Platinum  Contributor

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Gemma M

iD Mobile Employee

Hi @AinsleyB17,

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

A

Abi1

New Contributor

Hi there,

I am not with ID mobile anymore and I made a last bill payment last year. I have now recieved a letter to CRS that I owe £39.34 to them from ID. Even though there is no outstanding balance and it has all been paid.

Z

Zandile M