New Contributor

fraud

Hello,

I have complained to iD mobile regarding a serious fraud incident on this platform... I need someone to contact me ASAP!

This complaint has been open for a long time!

Please can someone contact me to get this sorted today!

iD Mobile Employee

Hi @Jk070,

I’m Matt, the iD Community Manager! 👋

I’ve sent you a Private Message to find out more about what’s happening.

Thanks.

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New Contributor

Hi @Matthew T could you please send me a private message too. I’m really struggling with live chat here re: an ongoing fraud case.

iD Mobile Employee

Hi @gvalkerae,

I am so sorry to hear that you have been a victim of fraud.

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

We'll speak to you there.

Regards,

Gemma M

The iD Mobile Social Media Team

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3 replies