fraud calls?

Forum|Forum|5 days ago
September 24, 2026
3 replies
18 views

Hi there, I keep getting calls from 3 mobile / ID network to suggest my sim card would be cancelled soon and that I need to use a new sim card.

there is no way to verify this and I have asked them to send me an email. They always suggest they would but have not.

how can I verify if this is real or not?

thank you.

Gemma M

iD Mobile Employee

Hi @Vinnyvinviny1212,

Thanks for letting us know. From what you’ve described, the calls do sound suspicious, and you did the right thing by ending the calls rather than providing any information.

We would never recommend providing bank/card details, passwords or one-time passcodes to an unexpected caller claiming to be from iD Mobile or Three.

To be on the safe side, we’d recommend contacting our Live Chat team directly so they can check your account and confirm whether there are any genuine SIM changes or requests pending: https://www.idmobile.co.uk/live-chat

If there’s nothing showing on your account, you can be reassured that no SIM replacement is expected and the calls can be treated as suspicious.

Regards,

Gemma M
The iD Mobile Social Media Team

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V

Vinnyvinviny1212Author

New Contributor

Hi Gemma, thanks for getting back to me here.

The number that is calling is 02081534970.

Just to confirm this isn’t related to ID or Three network whatsoever?

Thanks, Vince.