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NATMAG63
Active Contributor
Active Contributor
January 28, 2026
Solved

Fraudulent account opened October 202!

  • January 28, 2026
  • 13 replies
  • 174 views

Opened October 2025 - Is there anyone from ID mobile able to help resolve this, I live in hope🙏

    Best answer by Matthew T

    @NATMAG63 -

    A member of our executive team will be giving you a call to get this resolved swiftly for you. Expect this to be by end of day today or morning tomorrow. Thanks!

    13 replies

    New Contributor
    April 2, 2026

    @iD Support appreciate you. i’ve just replied to your direct message. Thanks

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    April 2, 2026

    Hi ​@gvalkerae,

     

    Thank you for letting us know, we will continue chatting to you from there.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    April 2, 2026

    @Gemma M Can you please respond to my enquiry, everybody keeps just tell me its been disconnected. i need someone thats actually going to take action on this. I’d really appreciate it if you could take over here.