Fraudulent account opened October 202!

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Opened October 2025 - Is there anyone from ID mobile able to help resolve this, I live in hope🙏

Matthew TAnswer

iD Mobile Employee

@NATMAG63 -

A member of our executive team will be giving you a call to get this resolved swiftly for you. Expect this to be by end of day today or morning tomorrow. Thanks!

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gvalkerae

New Contributor

@iD Support appreciate you. i’ve just replied to your direct message. Thanks

Gemma M

iD Mobile Employee

Hi @gvalkerae,

Thank you for letting us know, we will continue chatting to you from there.

Regards,

Gemma M

The iD Mobile Social Media Team

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gvalkerae

New Contributor

@Gemma M Can you please respond to my enquiry, everybody keeps just tell me its been disconnected. i need someone thats actually going to take action on this. I’d really appreciate it if you could take over here.