Solved
Fraudulent or not ???
How many people on ID / 3 contracts are continually bombarded by phone calls advertising free promotions of the latest I phones or smart watches
Gemma MAnswer
iD Mobile Employee
June 25, 2026
Hi
I am so sorry to hear of the issues that you are facing with regards to promotional calls.
As a general rule, iD Mobile will never contact you out of the blue to offer an upgrade unless you've specifically requested a call from us.
We'd recommend:
- Not providing any personal or account information
- Not sharing any security or verification codes
- Blocking the number
- Reporting it as spam/scam on your device
If you're ever unsure about a call claiming to be from iD Mobile, it's always best to hang up and contact us directly through our official channels.
Regards,
Gemma M
The iD Mobile Social Media Team
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