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Community Member
September 30, 2026
Question

i need my imei number to be unblacklisted

My device was lost but then found, it was blacklisted and I requested many times for the blacklist to be removed and I was assured that it was, I have gone on to sell the device as I no longer needed it but the company I sold it to have found it is still blacklisted. 
therefor I need the IMEI number to be unblack listed as this has been going on for over three weeks now. 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    October 2, 2026

    Hi ​@daisylisa2007,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.