I no longer have access to my SIM CARD. I returned my router because it was not working and forgot to take the SIM CARD out of it. I am such an idiot!! I have read that you are able to offer a free replacement. The email address associated to me is: { REMOVED } I am only using the SIM CARD with a router (in fact I am in the process of purchasing a new router) I do not have a mobile number associated to the SIM CARD. I would be very greatful if you could help me. Thank you very much in advance.
I no longer have access to my SIM CARD. I returned my router because it was not working and forgot to take the SIM CARD out of it.
+12Hi
I am so sorry to hear of the issues that you’re facing, however, as this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.
Once connected, simply explain your request and an advisor will assist you further.
Thank you for your understanding.
Regards,
Gemma M
The iD Mobile Social Media Team
Hi Gemma,
thank you for your response. I actually managed to solve everything with the help of your colleague on the chat this morning, so everything has been resolved.
Kind regards,
Marcello.
+12Hi
Thanks for letting us know, we’re glad to hear that everything is sorted.
If you have any further questions, please do not hesitate to get back in touch.
Regards,
Gemma M
The iD Mobile Social Media Team
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