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Gab34
Community Member
September 15, 2026

I've been targeted by fraud from the number that I was thinking that this for my day mobile

  • September 15, 2026
  • 1 reply
  • 19 views

I have been targeted today for fraud true to the fact that I contacted a phone number that I thought is from ID mobile but actually was pretending that it is ID mobile company

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    September 17, 2026

    Hi ​@Gab34,

     

    I'm sorry to hear this has happened to you.

     

    If you've contacted a number that was pretending to be iD Mobile and believe you may have been targeted by fraud, we'd recommend contacting our Customer Service Team via Live Chat as soon as possible so they can review the situation and advise on the next steps.

     

    https://www.idmobile.co.uk/live-chat

     

    If you shared any personal information, passwords, verification codes, or payment details, we'd also recommend:

    • Changing any affected passwords immediately.
    • Contacting your bank if any financial information was disclosed.
    • Monitoring your accounts for any suspicious activity.
    • Avoiding any further contact with the suspected fraudster.

     

    The Live Chat team will be able to provide guidance and investigate any impact on your iD Mobile account.

     

    We apologise for the worry this has caused and hope the issue can be resolved quickly.

     

    Regards,

     

    Gemma M
    The iD Mobile Social Media Team

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