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May 13, 2026

irenemorgan298@gmail is a scammer who works with Jason

  • May 13, 2026
  • 11 replies
  • 61 views

Avoid scammers like Irenemorgan298@gmail.com. “She” needs blocking from the community!!!! 
 

She is working with “Jason” who uses What’s App numbers used so far are:-

+44 7441 397639 

+44 7341 843145

The address that they use is in London W7 3RS

i do hope they get what they deserve!!!

    11 replies

    Matthew T
    iD Mobile Employee
    iD Mobile Employee
    May 13, 2026

    Hi ​@Seanmylne,

    I’m Matt, the iD Community Manager. 👋

    Thank you for bringing this to my attention. Please can you share any screenshots of contact from Irene or Jason, hiding your own personal details?

    Thanks.

    iD Community Manager
    SeanmylneAuthor
    New Contributor
    May 13, 2026

    I have already shared the details with the fraud team

    SeanmylneAuthor
    New Contributor
    May 13, 2026

    I also note that both Irene Morgan and Jason have already been mention previously on this very community. My question has to be why are they still active on this chat as that is how “Irene” contacted me!

    iD Mobile Employee
    May 13, 2026

    Hi ​@Seanmylne 

     

    We have blocked and removed some of their details from our system. In some cases, there are multiple accounts involved, and we are currently working on removing the remaining information from the database and permanently blocking the accounts.

     

    -Michael Z

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    SeanmylneAuthor
    New Contributor
    May 14, 2026

    That is good to see, better late than never, but have to say I am disappointed that they were not blocked when their names where mentioned in this chat way back when.

    I am also disappointed that the fraud team have not acknowledged my case and it it I who has to chase for answers.

    iD Mobile Employee
    May 14, 2026

    Hi ​@Seanmylne 

     

    I understand your frustration, and we will certainly look at improving how we pick up matters earlier to prevent this happening again, particularly regarding the Fraud Team and the lack of feedback.

    Could you please let me know when you first contacted them? As far as I’m aware, they usually have a 21–30 day investigation period to resolve cases for our fraud customers.

     

    Michael Z

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    SeanmylneAuthor
    New Contributor
    May 15, 2026

    Hi Michael,

    07/05/2036, so I know I am within the 30 days quoted. Just very disappointed in ID Mobile as a whole.

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    May 15, 2026

    Hi ​@Seanmylne,

     

    I’m really sorry to hear that you’ve been left feeling disappointed with your experience.

     

    We completely understand how frustrating this situation must be, and we sincerely apologise for the inconvenience and upset caused.

     

    Thank you for your patience and for taking the time to share your experience with us.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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    Active Contributor
    June 15, 2026

    Hi,

    The ‘Irene Morgan’ account used my credit card (obtained by a deception similar the the one cited above) to fund their use of a Google One account - no doubt facilitating further frauds.

    When I reported it to my bank they initially (wrongly) raised it as a disputed payment and the material I got back from them identified the gmail address and IP address used - see screenshot attached.

    BTW, the fraudsters have some means of erasing forum messages; when I went back to my original conversation my interaction with ‘her’ was gone completely from the thread, leaving only my initial complaint.

    I believe the account may now have been removed/blocked, but beware: they will no doubt appear with a new identity.

    regards
    Steve

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    June 15, 2026

    Hi ​@SteveMGB,

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    We'll speak to you there.

     

    Thanks,

     

    Gemma M
    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.