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Community Member
gk141054
Community Member
August 13, 2026
Question

LCSDR Email about alleged IDMobile Debt

  • August 13, 2026
  • 1 reply
  • 16 views

I have had an email from LCSDR about an alleged debt for ID Mobile but I am still a customer and my account is up to date so this seems incorrect. I am on holiday so can't call them or ID about this. How can I get more information to sort this.

    1 reply

    iD Mobile Employee
    Zandile M
    iD Mobile Employee
    August 15, 2026

    Hi ​@gk141054 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Zandile M

    The iD Mobile Team 

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