My phone screen has a green line. I sent it through Currys to be repaired. I waited a week. Received a message that the phone is fixed and it was on the way back to Currys. I waited to hear when it was delivered, as it said in the text. I waited 2.5 weeks in total. Never received the message. I went into Currys. The phone isn't fixed. Hasnt been looked at. The fault was "beyond repair" becuase of a 2mm surface level screen scratch. I want to have this looked at again and fixed. This is an insurance scam to not deal with a manafcruring fault by throwing any possible fault of mine at it. The tech I spoke to and initially had it looked at said it is in perfect order. The photos are 200x zoom and editted. The scratch is less than 2mm long and less than 0.01mm deep. This is unacceptable.
