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Community Member
April 18, 2026
Question

numbers been spoofed

  • April 18, 2026
  • 1 reply
  • 15 views

Been contacted by a friend who was sent a message from someone pretending to be me asking for money, how can I stop this happening 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    April 19, 2026

    Hi ​@WB2025,

     

    I’m really sorry to hear this has happened, that’s understandably worrying.

     

    From what you’ve described, it sounds like someone may be impersonating you rather than accessing your account directly. Unfortunately, this type of scam can happen on messaging apps or social platforms.

     

    The best steps you can take are:

    • Let your contacts know as soon as possible that this isn’t you, so they don’t respond or send any money
    • Ask your friend (and anyone else who received the message) to block and report the account that contacted them
    • If you recognise the platform (e.g. WhatsApp, Facebook, etc.), you can also report the fake profile directly there

     

    It’s also worth double-checking your own accounts:

    • Make sure your passwords are secure and unique
    • Enable two-factor authentication where possible for extra protection

     

    If you notice anything unusual on your iD Mobile account itself, just let us know and we’ll be happy to take a closer look.

     

    Hope this helps, and shout if you need anything further.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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