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Community Member
June 24, 2026
Solved

phone call upgrade- is this legit

  • June 24, 2026
  • 1 reply
  • 176 views

I had a phone call offering upgrade from number 0161 808 0160 is this legit?

    Best answer by Gemma M

    Hi ​@ABERS123,

     

    Thanks for checking before proceeding.

     

    We can confirm that this is not a legitimate iD Mobile sales number. As a general rule, iD Mobile will never contact you out of the blue to offer an upgrade unless you've specifically requested a call from us.

     

    We'd recommend:

    • Not providing any personal or account information
    • Not sharing any security or verification codes
    • Blocking the number
    • Reporting it as spam/scam on your device

     

    If you're ever unsure about a call claiming to be from iD Mobile, it's always best to hang up and contact us directly through our official channels.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma MAnswer
    iD Mobile Employee
    June 25, 2026

    Hi ​@ABERS123,

     

    Thanks for checking before proceeding.

     

    We can confirm that this is not a legitimate iD Mobile sales number. As a general rule, iD Mobile will never contact you out of the blue to offer an upgrade unless you've specifically requested a call from us.

     

    We'd recommend:

    • Not providing any personal or account information
    • Not sharing any security or verification codes
    • Blocking the number
    • Reporting it as spam/scam on your device

     

    If you're ever unsure about a call claiming to be from iD Mobile, it's always best to hang up and contact us directly through our official channels.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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