Solved
phone call upgrade- is this legit
I had a phone call offering upgrade from number 0161 808 0160 is this legit?
Gemma MAnswer
iD Mobile Employee
June 25, 2026
Hi
Thanks for checking before proceeding.
We can confirm that this is not a legitimate iD Mobile sales number. As a general rule, iD Mobile will never contact you out of the blue to offer an upgrade unless you've specifically requested a call from us.
We'd recommend:
- Not providing any personal or account information
- Not sharing any security or verification codes
- Blocking the number
- Reporting it as spam/scam on your device
If you're ever unsure about a call claiming to be from iD Mobile, it's always best to hang up and contact us directly through our official channels.
Regards,
Gemma M
The iD Mobile Social Media Team
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