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phone call upgrade- is this legit

  • June 24, 2026
  • 1 reply
  • 55 views

I had a phone call offering upgrade from number 0161 808 0160 is this legit?

Best answer by Gemma M

Hi ​@ABERS123,

 

Thanks for checking before proceeding.

 

We can confirm that this is not a legitimate iD Mobile sales number. As a general rule, iD Mobile will never contact you out of the blue to offer an upgrade unless you've specifically requested a call from us.

 

We'd recommend:

  • Not providing any personal or account information
  • Not sharing any security or verification codes
  • Blocking the number
  • Reporting it as spam/scam on your device

 

If you're ever unsure about a call claiming to be from iD Mobile, it's always best to hang up and contact us directly through our official channels.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team

1 reply

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • June 25, 2026

Hi ​@ABERS123,

 

Thanks for checking before proceeding.

 

We can confirm that this is not a legitimate iD Mobile sales number. As a general rule, iD Mobile will never contact you out of the blue to offer an upgrade unless you've specifically requested a call from us.

 

We'd recommend:

  • Not providing any personal or account information
  • Not sharing any security or verification codes
  • Blocking the number
  • Reporting it as spam/scam on your device

 

If you're ever unsure about a call claiming to be from iD Mobile, it's always best to hang up and contact us directly through our official channels.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team