I just spoke to the live chat when upgrading my phone, they said they’d call me to finalise the upgrade and I did get called.Had to put in my bank details to the phone number 0800 049 0250, is this legitimate?

Hi @will384The number0800 049 0250 is an iD Mobile number, it’s completely safe.Tom

Possible scam when buying a phone?

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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