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Community Member
July 14, 2026
Question

receiving phone calls and text

  • July 14, 2026
  • 1 reply
  • 17 views

I keep getting calls and texts of people saying I've rang or text them 

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    July 15, 2026

    Hi ​@Kevin1977,

     

    We're sorry to hear this is happening.

     

    From what you've described, it sounds like your number may have been affected by number spoofing. This is where fraudsters make it appear as though calls or texts are coming from your number, even though they aren't.

     

    Unfortunately, the only way to fully resolve this is by changing your mobile number. There is a £25.00 charge for a number change.

     

    If you'd like to go ahead with this, please let us know and we can point you in the right direction.

     

    You can also read more about number spoofing here: https://www.ofcom.org.uk/phones-and-broadband/scam-calls-and-messages/types-of-scam-calls-texts-and-messages

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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