Hi ​@Kauser, 

Thank you for getting in touch. We’re sorry to hear about your SIM being stolen and would be happy to assist you with this. 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks,

Anneline