Skip to main content

Reporting 01414790144 as scam caller

  • July 27, 2026
  • 1 reply
  • 6 views

Hi I just wanted to share that 2 days after trying to get an upgrade with ID I have a missed call from 01414790144. This showed on my caller display as iD Mobile. The call was to my non iD phone number. I am very concerned where they have obtained my phone number from and why they are pretending to call from iD. I didn't answer it and have blocked the number.

1 reply

Gemma M
iD Mobile Employee
Forum|alt.badge.img+16
  • iD Mobile Employee
  • August 4, 2026

Hi ​@Singapore Senga,

 

Thank you for bringing this to our attention.

 

You've absolutely done the right thing by blocking the number, especially as you were unsure about its legitimacy. We understand why receiving a call that appeared to be from iD Mobile on a number you've not provided to us would be concerning.

 

If you ever receive a call claiming to be from iD Mobile and feel uncertain for any reason, we would always recommend ending the call and contacting us directly through one of our official platforms, such as Live Chat or here on the iD Community. This allows you to verify any information safely with a member of our team.

 

We'd also like to remind you never to provide personal or financial information, such as bank details, passwords, or security information, over an unsolicited call. This is not something we would ask for in this manner.

 

Please note that iD Mobile will not generally contact customers by phone unless a call has been specifically requested or arranged. If you receive an unexpected call claiming to be from us, it is always best to exercise caution and verify it through our official channels.

 

Thank you again for making us aware of this. If you have any further concerns or questions, please don't hesitate to get in touch.

 

Regards,

 

Gemma M

The iD Mobile Social Media Team