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Question

scam resolution

  • July 24, 2026
  • 2 replies
  • 5 views

Frankie397
New Contributor

I need resolution to my complaint  weeks go by now still no resolution 

 

2 replies

Gemma M
iD Mobile Employee
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  • iD Mobile Employee
  • July 24, 2026

Hi ​@Frankie397,

 

I've just sent you a private message to help get this sorted.

 

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

 

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview 

 

We'll speak to you there.

 

Thanks,

 

Gemma M

The iD Mobile Social Media Team


Frankie397
New Contributor
  • Author
  • New Contributor
  • July 30, 2026

I m truly fed up now i have told my story to so many different people I finally spoke with a guy called Luka who assured me o would get the phone we agreed a Samsung 26 ultra 256 .after spending a day traveling to my local store which takes 3 hours travel time at 6 pm last we hurriedfinally agree a delivery ..after all the chasing about and spending hours on the phone to your various agents  I have ended up not with the phone we agrred .I really feel I have been scammed yet again as this how it all started 6 weeks ago .I am going to report this all to.the police anti fraud unit as this is totally unacceptable