Hi ​@Jaymckay,

Thanks for checking.

From what you've described, this does sound suspicious.

iD Mobile would not make an unsolicited call offering discounts and free gifts, and we can confirm that 07424509018 is not an official iD Mobile number.

You did the right thing by trusting your instincts and ending the call without providing any information.

We'd recommend that you:

• Block the number.
• Report it as spam or a scam using your phone's reporting features if available.
• Avoid engaging with any future calls from the number.

As a reminder, iD Mobile will never ask for sensitive information such as your full bank details, passwords, PINs or one-time security codes during an unsolicited call.

If you did happen to share any personal, account or banking information before ending the call, please let your bank know immediately and contact our Customer Service Team via Live Chat: https://www.idmobile.co.uk/live-chat

Thanks for sharing this with the Community, as it may help other members stay vigilant.

Regards,

Gemma M

The iD Mobile Social Media Team