Skip to main content
Arthritus
Helpful Contributor
Helpful Contributor
April 8, 2026

Spam calls

  • April 8, 2026
  • 7 replies
  • 13 views

How can I get my phone number changed becuase I am getting around 30/50 spam calls a month

    7 replies

    iD Mobile Employee
    April 8, 2026

    Hi ​@Arthritus 

     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.

     

    Thanks.

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Arthritus
    Helpful Contributor
    ArthritusAuthor
    Helpful Contributor
    April 8, 2026

    Hi Michael Z
    Thank you for offering your help.
    I have finally managed to sort it myself by calling the complaints department 08000492402
    It took a long time as I had to keep on phoning them back as they were feeding me wrong information,
    In the end I called 101 and spoke with the police and they gave me an action number. I then called the Complaints Department who finally changed my telephone number. Will get the new number in a couple of days.
    Arthritus

    Anneline M
    iD Mobile Employee
    iD Mobile Employee
    April 10, 2026

    Hi ​@Arthritus

     

    Thank you for getting in touch. 

     

    We’re sorry to hear about the experience you’ve had trying to get this resolved, as that’s not the experience we want for our customers.

     

    That said, we’re glad to hear you were able to get things resolved in the end and that a new number has been arranged for you.

     

    If you need any further help once your new number is active, please don’t hesitate to reach out, we’ll be more than happy to assist.

     

    Thanks, 

     

    Anneline

    Arthritus
    Helpful Contributor
    ArthritusAuthor
    Helpful Contributor
    April 10, 2026

    Thank you Anneline

    iD Mobile Employee
    April 13, 2026

    Hi ​@Arthritus 

     

    If you need any further assistance, please don’t hesitate to reach out to us.

     

    Michael Z

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Arthritus
    Helpful Contributor
    ArthritusAuthor
    Helpful Contributor
    April 15, 2026

    Thanks Michael

    iD Mobile Employee
    April 15, 2026

    .

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.