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upgrades

  • January 3, 2026
  • 4 replies
  • 42 views
J
New Contributor

Hello,

 

 

 

I have complained to iD mobile regarding a serious fraud incident on this community page that i was involved in... 

 

This complaint has been open for a long time! I need a staff member to respond to me asap please!

 

 

    4 replies

    Zubeida H
    iD Mobile Employee
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    • Zubeida H
    • iD Mobile Employee
    • January 4, 2026

    Hi ​@Jk070 

     

    We are sorry to hear that you are still waiting on feedback, we have sent you a private message regarding this.

     

    Thank you. 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    J
    New Contributor
    • Jk070
    • Author
    • New Contributor
    • January 4, 2026

    ​@Zubeida H i cant see a private meesage it says 0?

    Lamiya C
    iD Mobile Employee
    Forum|alt.badge.img+9
    • Lamiya C
    • iD Mobile Employee
    • January 5, 2026

    Hi ​@Jk070 ,
     

    We’re really sorry for the delay. I’ll send you a private message shortly so we can assist you directly.

    Thank you for your patience.
     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Matthew T
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Matthew T
    • iD Mobile Employee
    • January 7, 2026

    Hi ​@Jk070,

    I’m Matt, the iD Community Manager! 👋

    I’ve sent you a Private Message to find out more about what’s happening.

    Thanks.

    iD Community Manager

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