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NATMAG63
Active Contributor
Active Contributor
January 26, 2026

Victim of Identity fraud! Still waiting for response!!

  • January 26, 2026
  • 5 replies
  • 70 views

Have been contacting ID mobile since early November, getting fed up of lame responses. Can someone from ID mobile please contact me.

    5 replies

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    January 26, 2026

    Hi ​@NATMAG63 ,

     

    Thank you for your message. I’m really sorry to hear you’ve been experiencing ongoing issues and have not received the support you expected.

    I will be sending you a private message shorty, please bear with ua.

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    NATMAG63
    Active Contributor
    NATMAG63Author
    Active Contributor
    January 26, 2026

    Hi Lamiya, Look forward to your response although a simple phone call from the Fraud team would be better!

    Geluk
    Silver Contributor
    Silver Contributor
    January 26, 2026

    Won’t happen. best to communicate via the CHAT PAGE.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    NATMAG63
    Active Contributor
    NATMAG63Author
    Active Contributor
    January 26, 2026

    Thanks Geluk, will persevere!

    Lamiya C
    iD Mobile Employee
    iD Mobile Employee
    January 26, 2026

    Hi ​@NATMAG63 ,

     

    I have sent you a private message, please have a look at your inbox.

     

    Lamiya

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.