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Victim of Identity fraud! Still waiting for response!!

  • January 26, 2026
  • 5 replies
  • 46 views

NATMAG63
Active Contributor

Have been contacting ID mobile since early November, getting fed up of lame responses. Can someone from ID mobile please contact me.

5 replies

Lamiya C
iD Mobile Employee
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  • iD Mobile Employee
  • January 26, 2026

Hi ​@NATMAG63 ,

 

Thank you for your message. I’m really sorry to hear you’ve been experiencing ongoing issues and have not received the support you expected.

I will be sending you a private message shorty, please bear with ua.

 

Lamiya


NATMAG63
Active Contributor
  • Author
  • Active Contributor
  • January 26, 2026

Hi Lamiya, Look forward to your response although a simple phone call from the Fraud team would be better!


Geluk
Silver Contributor
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  • Silver Contributor
  • January 26, 2026

Won’t happen. best to communicate via the CHAT PAGE.


NATMAG63
Active Contributor
  • Author
  • Active Contributor
  • January 26, 2026

Thanks Geluk, will persevere!


Lamiya C
iD Mobile Employee
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  • iD Mobile Employee
  • January 26, 2026

Hi ​@NATMAG63 ,

 

I have sent you a private message, please have a look at your inbox.

 

Lamiya