New Contributor

Question

Voicemail

Forum|Forum|1 year ago
August 22, 2025
10 replies
217 views

I get a message saying I have 7 oicemails. It plays the first message but I don't get a prompt to say keep it, delete or next one.

I can't hear the rest of messages.

I have switched voicemail off because of this and I don't get a message saying missed call. Also recent calls doesn't say missed calls just a number.

How do I fix these?

Thanks

WelshPaul

Platinum  Contributor

What phone do you have?

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

A

Allans1234Author

New Contributor

Motorola E20

Tyler C

iD Mobile Employee

Hey there @Allans1234, sorry to hear this. Has this always been an issue, or only recently became an issue please?

Thanks,

Tyler

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A

Allans1234Author

New Contributor

Always as only just started with ID. Seems it is not an u common fault so will have to leave ID.

Tyler C

iD Mobile Employee

Hey there @Allans1234, sorry to hear you’re set on leaving us. If you require further assistance please let us know.

If not, we wish you the best.

Thanks,

Tyler

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B

Ben0722

New Contributor

I've got the exact issue. I've just joined, I'm only able to listen to the first message and I'm not given an option to delete it. Is there a solution to the issue?

M

Michael Z

iD Mobile Employee

Hi @Ben0722

Sorry to hear that you have an issue with the voicemail and only can listen to one.

Can you confirm the make and model of your phone please.

Michael Z

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B

Ben0722

New Contributor

Samsung Galaxy S23

B

Ben0722

New Contributor

Hi @Michael Z , any thoughts on how to resolve the issue?

Lamiya C

iD Mobile Employee

Hi @Ben0722 ,

I’m sorry to hear you’re having trouble with voicemail and missed call notifications on your Samsung Galaxy S23

Sorry to hear about the voicemail and missed call issues. Here are a few quick fixes you can try:
Voicemail
-Go to Settings > Apps > Voicemail, then Clear Cache and Clear Data.
-Restart your phone and try accessing voicemail again.
-Make sure Call Forwarding is set to your voicemail number under Phone Settings > Supplementary Services.

If the issue continues, feel free to reach out via Facebook, Instagram, Live Chat, or email socialqueries@idmobile.co.uk.

Warm regards,

Lamiya
iD Mobile Social Media Team

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