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Purchased a Pay Monthly Phone or SIM Only Deal that includes a tech treat, such as a Free Gift, Cashback or Gift Cards? Here’s how to claim your offer:
How do I claim my Free Gift?
- Offer Sent with Your Order.
Your Free Gift will be dispatched with your order. You’ll see it in your basket before checkout and on your contract summary document.
- Redeem After Completing Your Order.
Visit our Claim Your Offer page for instructions on how to claim and Terms & Conditions. If you purchased through a different retailer, check their website for information on how to claim your Free Gift.
How do I claim my Cashback?
- Manufacturer Cashback.
Some manufacturers, like Google or Samsung, offer Cashback with their phones. Visit our Claim Your Offer page for instructions on how to claim and Terms & Conditions.
- Retailer Cashback.
If you purchased from mobiles.co.uk, click here to learn how to claim. If you purchased from e2save, click here to learn how to claim.
- Topcashback.
Cashback from TopCashback is processed automatically but can take up to 120 days. You can check your pending claims here.
- Refer a Friend.
Our Refer a Friend scheme is powered by Aklamio. Like TopCashback, this is an automated process, but can take up to 120 days to be sent. Click here to view your pending referrals.
How do I claim my Gift Card?
If you order a Pay Monthly Phone or SIM Only Deal that includes a Gift Card, more often than not, it is an automated process, but can take up to 120 days to be sent. Visit our Claim Your Offer page to find out when your Gift Card should be sent to you and the Terms & Conditions.
If you purchased through a different retailer (e.g mobiles.co.uk or e2save) or through an affiliate (e.g MoneySavingExpert or Voucher Codes), double check their website for information on how to claim your Gift Card.
I've not received my Free Gift, Cashback or Gift Card. What should I do?
If you’ve not received your Free Gift, Cashback or Gift Card, don’t worry! Check out the Community article below for more helpful information: