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February 25, 2019
Question

Is using apple pay/wallet safe?

  • February 25, 2019
  • 19 replies
  • 414 views
I've always been slightly paranoid about using Apple pay or wallet even though I think it's a great idea. Are there any risks involved in using it? I've heard stories and always think someone will try and hack it or steal money from it using a fraudulent device.
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    19 replies

    Gregor
    Helpful Contributor
    Helpful Contributor
    February 25, 2019
    Hi @pollypocks

    I am using Google Pay on a daily basis and I did had my concerns on using it but I decided to give it a try and so far so good. I did not experienced any security issues or mishandled payments. Mobile payments can not be used until phone is unlocked so I did set up with my fingerprint and 6 digits passcode to keep it safe in case if I loose my phone. Personally I like to use it in situations where I forgot my wallet or to buy a ticket in bus but any bigger purchases I tend to stick to old fashion debit card payment :)

    Regards
    I am not iD Mobile employee but I am here to help anyone as best as I can.
    Ryan D
    iD Mobile Employee
    iD Mobile Employee
    February 25, 2019
    Hey @pollypocks,

    I agree with @Hikari on this one. Using mobile payments is very secure and many places will only allow a maximum spend of £30 anyway, meaning any larger purchase have to be made with an actual card. :)

    Ryan
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    Community Member
    February 28, 2019
    Yes and no the reasons for both is becuase it depends on what u mean by safe let's take a look

    Apple protection against scams and leaks will not be as sucure and as easy to win in a case like that since its a third party provider but when it's the bank that is their job unlike apple who just distributes it at your approval via the bank
    Active Contributor
    February 28, 2019
    I have been using Apple Pay a year or more now, initially I didn't really get why people would use their phone to pay for things, but then the amount of times I wanted to buy something and I didn't have my wallet/card with me meant I tried it out and now I am a firm believer. Stores that don't have 'Apple Pay' set up are limited to the contactless limit of £30, other stores with full Apple Pay will actually allow you to pay much more for things using the phone. I think my highest was something like £70 or so which I only did as a test wondering if it would work (had my wallet and cards as a back up anyway). As my iPhone is set for face ID I have been happy with the security and my phone is with me all the time.
    Jase
    RebeccaF
    Active Contributor
    Active Contributor
    March 1, 2019
    I've got my debit card linked to my iPhone, but I have to either put my password in or use Touch ID to activate it. No one can get my money unless I say so! (Or if they have my thumb print 😱)

    Rebecca
    Eddk1988
    Community Member
    Community Member
    March 4, 2019
    I never had a problem with it
    Wella
    New Contributor
    New Contributor
    March 4, 2019
    I've always been slightly paranoid about using Apple pay or wallet even though I think it's a great idea. Are there any risks involved in using it? I've heard stories and always think someone will try and hack it or steal money from it using a fraudulent device.
    I think that apple pay is safe because you need to verify that you allow the purchase with a fingerprint or passcode, ive never had issues and its very helpful if you forget your wallet haha
    Ducks78
    Community Member
    Community Member
    March 4, 2019
    Never had an issue with it, my details got stolen from my physical card which isn't contactless and isn't registered to my phone. So the risk is there regardless. Apple pay/Google pay have been very convenient for me. The only downside that I see is the time it takes to come out of your account, as its slightly longer but otherwise all good
    Community Member
    March 4, 2019
    It is the most secured wireless pay
    Community Member
    March 4, 2019
    Hey @pollypocks,

    I agree with @Hikari on this one. Using mobile payments is very secure and many places will only allow a maximum spend of £30 anyway, meaning any larger purchase have to be made with an actual card. :)

    Ryan

    Just thought I would say that the £30 restriction is only on contactless cards and Apple pay and Android pay can actually be used for up to £100 I believe.