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New Contributor
May 1, 2026
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2 mobile accounts under 1 name

  • May 1, 2026
  • 3 replies
  • 247 views

Hello, I have just signed my daughter up for a sim only plan, she is 10 so I've completed all the details as my own. I would like to move over to ID mobile next week as my current contract is coming to an end.

 

Am I am to have 2 separate accounts using the same details? (name, address, birth date etc) 

    Best answer by Marquerita T

    Hi ​@Jack681.

     

     

    Yes, you can use the same personal details (name, address, date of birth, etc.) for multiple iD Mobile accounts. This is quite common, especially when managing plans for family members, and it will also allow you to view and manage both accounts from a single login once they’re linked.

     

    To add an additional number to your account, please follow these steps:

    On the Home screen, tap “View your plans” in the top right
    Tap “Add new plan”
    Enter the mobile number you wish to add (must start with 07 and be 11 digits long)
    Enter the account holder’s last name and date of birth, then tap Next
    A one-time passcode will be sent via SMS to the number you’re adding
    Enter the 8-digit code in the boxes shown on screen

     

    Once completed, both plans will be linked under your account for easy management.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    3 replies

    iD Mobile Employee
    May 1, 2026

    Hi ​@Jack681.

     

     

    Yes, you can use the same personal details (name, address, date of birth, etc.) for multiple iD Mobile accounts. This is quite common, especially when managing plans for family members, and it will also allow you to view and manage both accounts from a single login once they’re linked.

     

    To add an additional number to your account, please follow these steps:

    On the Home screen, tap “View your plans” in the top right
    Tap “Add new plan”
    Enter the mobile number you wish to add (must start with 07 and be 11 digits long)
    Enter the account holder’s last name and date of birth, then tap Next
    A one-time passcode will be sent via SMS to the number you’re adding
    Enter the 8-digit code in the boxes shown on screen

     

    Once completed, both plans will be linked under your account for easy management.

     

    Thanks,

    Marquerita

    The iD Mobile Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Jack681Author
    New Contributor
    May 1, 2026

    Hello, thanks for the really helpful reply. Looking forward to getting started 

    iD Mobile Employee
    May 1, 2026

    Hu ​@Jack681 

     

    We’re glad you found the information helpful and we’re pleased to hear that you’re looking forward to getting started.

    If you need any further assistance, please feel free to reach out.

     

    Thank you,

     

    Zandile m 

    The iD Mobile Team 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.