Hello, I have just signed my daughter up for a sim only plan, she is 10 so I've completed all the details as my own. I would like to move over to ID mobile next week as my current contract is coming to an end.
Am I am to have 2 separate accounts using the same details? (name, address, birth date etc)
Best answer by Marquerita T
Hi
Yes, you can use the same personal details (name, address, date of birth, etc.) for multiple iD Mobile accounts. This is quite common, especially when managing plans for family members, and it will also allow you to view and manage both accounts from a single login once they’re linked.
To add an additional number to your account, please follow these steps:
On the Home screen, tap “View your plans” in the top right
Tap “Add new plan”
Enter the mobile number you wish to add (must start with 07 and be 11 digits long)
Enter the account holder’s last name and date of birth, then tap Next
A one-time passcode will be sent via SMS to the number you’re adding
Enter the 8-digit code in the boxes shown on screen
Once completed, both plans will be linked under your account for easy management.
Thanks,
Marquerita
The iD Mobile Team
Hi
Yes, you can use the same personal details (name, address, date of birth, etc.) for multiple iD Mobile accounts. This is quite common, especially when managing plans for family members, and it will also allow you to view and manage both accounts from a single login once they’re linked.
To add an additional number to your account, please follow these steps:
On the Home screen, tap “View your plans” in the top right
Tap “Add new plan”
Enter the mobile number you wish to add (must start with 07 and be 11 digits long)
Enter the account holder’s last name and date of birth, then tap Next
A one-time passcode will be sent via SMS to the number you’re adding
Enter the 8-digit code in the boxes shown on screen
Once completed, both plans will be linked under your account for easy management.
Thanks,
Marquerita
The iD Mobile Team
Hu
We’re glad you found the information helpful and we’re pleased to hear that you’re looking forward to getting started.
If you need any further assistance, please feel free to reach out.
Thank you,
Zandile m
The iD Mobile Team
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
