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leannewalsh3
New Contributor
September 7, 2025
Question

2 sim contracts on 1 email account

  • September 7, 2025
  • 1 reply
  • 123 views

I have an i d mobile SIM only contract on my phone. Then I got my son one using the same email. I am struggling to set his new e sim up and it is not showing on my account. Only my deal.

I can't download his e sim as it's under my account and it won't work.

    1 reply

    Tyler C
    iD Mobile Employee
    Tyler C
    iD Mobile Employee
    September 9, 2025

    Hey there ​@leannewalsh3, you would need to register/add his plan to your account to be able to view it:

     

     

    Thanks,

    Tyler

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