Mine is the same please can someone also help me with this 😊

Hey there ​@Donnieatlas, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

https://community.idmobile.co.uk/inbox/overview

Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP, and cannot promise a response time-frame at any stage. Please contact our live-chat if you require instantaneous responses.

Thanks,

Tyler

Hi Tyler, unless I’m not checking correctly are you able to send your private message to help solve this issue please? 

Hey there ​@Donnieatlas, did you not receive a PM from us sorry?

If not, please confirm and we’ll send one now.

Thanks,

Tyler

Hi Tyler, I’ve not received a private message yet. Thanks 

Hey there ​@Donnieatlas, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

https://community.idmobile.co.uk/inbox/overview

Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP, and cannot promise a response time-frame at any stage. Please contact our live-chat if you require instantaneous responses.

Thanks,

Tyler

Hi, I have the same issue with a broken link. This is only for Apple Music as to seems to work.

”UID MISSING”

Hey there ​@MattHack84, sorry to hear that. We would need to look into this further and see if there’s anything we can do.

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

https://community.idmobile.co.uk/inbox/overview

Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP, and cannot promise a response time-frame at any stage. Please contact our live-chat if you require instantaneous responses.

Thanks,

Tyler