Skip to main content
New Contributor
August 21, 2025
Question

3 months apple music link not working

  • August 21, 2025
  • 8 replies
  • 66 views

Broken Apple Music 3 months subscription.
 

When I click on the link it says uid missing or incorrect. Can anyone advise? 

    8 replies

    New Contributor
    August 25, 2025

    Mine is the same please can someone also help me with this 😊

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    August 25, 2025

    Hey there ​@Donnieatlas, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

     

    Alternatively, if you are currently logged in, you can use the following link:

     

    https://community.idmobile.co.uk/inbox/overview

     

    Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP, and cannot promise a response time-frame at any stage. Please contact our live-chat if you require instantaneous responses.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    August 28, 2025

    Hi Tyler, unless I’m not checking correctly are you able to send your private message to help solve this issue please? 

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 2, 2025

    Hey there ​@Donnieatlas, did you not receive a PM from us sorry?

     

    If not, please confirm and we’ll send one now.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    September 3, 2025

    Hi Tyler, I’ve not received a private message yet. Thanks 

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 5, 2025

    Hey there ​@Donnieatlas, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

     

    Alternatively, if you are currently logged in, you can use the following link:

     

    https://community.idmobile.co.uk/inbox/overview

     

    Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP, and cannot promise a response time-frame at any stage. Please contact our live-chat if you require instantaneous responses.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    New Contributor
    September 8, 2025

    Hi, I have the same issue with a broken link. This is only for Apple Music as to seems to work.

     

    ”UID MISSING”

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 10, 2025

    Hey there ​@MattHack84, sorry to hear that. We would need to look into this further and see if there’s anything we can do.

     

    We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

     

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

     

    Alternatively, if you are currently logged in, you can use the following link:

     

    https://community.idmobile.co.uk/inbox/overview

     

    Please note, this isn’t an instant messaging service, and we’ll get back to you ASAP, and cannot promise a response time-frame at any stage. Please contact our live-chat if you require instantaneous responses.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.