Community Member

access to Alexa

Hi, just switched to ID, but it won’t link to my Alexa. How do I fix this? Thanks Sue

iD Mobile Employee

Hi @Sue Sinton,

Thanks for your post.

Could you let us know a little more about the issue?

As Alexa is a third-party service, the issue may be related to the Alexa app or device configuration rather than your iD Mobile service.

Once we have a bit more information about what you're trying to do and what's happening, we'll be happy to point you in the right direction.

Regards,

Gemma M

The iD Mobile Social Media Team

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