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Community Member
September 4, 2026
Question

access to Alexa

  • September 4, 2026
  • 1 reply
  • 7 views

Hi, just switched to ID, but it won’t link to my Alexa. How do I fix this?  Thanks Sue

    1 reply

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    September 9, 2026

    Hi ​@Sue Sinton,

     

    Thanks for your post.

     

    Could you let us know a little more about the issue?

     

    As Alexa is a third-party service, the issue may be related to the Alexa app or device configuration rather than your iD Mobile service.

     

    Once we have a bit more information about what you're trying to do and what's happening, we'll be happy to point you in the right direction.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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